ACH payment FAQ guide for budtenders and cashiers
Budtenders and cashiers, we’ve created this handy ACH payment FAQ guide just for you. In this article, you’ll find best practices, troubleshooting tips, and other great information to help you learn how to incorporate the ACH payment method into your register workflows. ➡ If your dispensary is interested in offering …
Flat Rate Surcharge
The flat-rate surcharge app setting allows you greater flexibility when handling non-cash transactions. **In-App Settings** 1. Open the [Control Panel][1]. 2. Select [**App Settings**][2]. 3. Enter Manager PIN. 4. In the Register Settings - Sales, toggle on **Accept ACH.** 5. In the Surcharge section o…
Clearing or saving a sale at the register
Managing sales needs to be fast. Whether you're wiping the slate clean or saving the cart for later, whichever option you choose with KlickTrack, it'll be lightning fast! * * * ## **Clearing a Sale** From the register: 1. Select the lightning bolt ⚡. **![][1]** 2. Select **Clear Sale**. **![][2]** * …
Returns at the register
Customers shouldn't have to jump through hoops to make a return, and neither should you. Making returns at the register with KlickTrack is as easy as can be. (No hoops required.) * * * ![][1] To return any items from a sale on a register device: 1. Open Control Panel (three dots icon in the top left corner) 2.…
Ringing Sales & Returns at the Register
Ringing sales or making returns shouldn't require you to have to move all around the shop, move to a different register, or use a different device. Complete sales and returns with ease and all on one device with KlickTrack's register app. You can quickly navigate to a section in this article by using the links below: …
Void Sale
Voided sales are a compliant way to immediately return sold products to your sellable inventory. If a budtender makes a mistake during the sale, or the customer decides they no longer want a product before the product physically leaves your store, the void sale function will increase your efficiency in fixing errors. …
ACH payments how-to guide
KlickTrack has integrated with [Stronghold][1] to offer a new cashless payment method (ACH) for in-store register transactions! Check out our how-to guide below to learn more about our ACH payment option to see if it’s the right solution for your dispensary. **To quickly jump to a section of this guide, please use t…
Drawer Management Overview
Drawer controls and actions help manage and reconcile sales drawers account for critical day-to-day functions involving the cash drawer. Users can view drawer details and perform the following drawer transactions through the KlickTrack dashboard. * [**Add Drawer**][1] * [**Pay In/Pay Out/Drop**][2] * [**End Dra…
