Drawer controls and actions help manage and reconcile sales drawers account for critical day-to-day functions involving the cash drawer. Users can view drawer details and perform the following drawer transactions through the KlickTrack dashboard.

 

• Add Drawer
• Pay In/Pay Out/Drop
• End Drawer
• Lock Drawer
• Unlock Drawer
• Test Open Drawer
• Test Print Receipt
• Change Linked Device
• Detach Drawer

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Add Drawer

1. Select Drawers.
2. Select the blue + icon  to add a new drawer.
3. Enter Drawer Nickname.
4. Enter Start Balance.
5. Choose Main User.
6. Choose Linked Device/Register.
7. Choose Drawer Status.
8. Select Save.

 

 

Drawer Actions - Pay In/Pay Out/Drop

1. Select Drawers.
2. Choose Drawer.
3. Select the blue + icon .
4. Enter Pay In/Pay Out/Drop Amount.
5. Select OK.
6. Select Pay.

 

 

Drawer Actions - End Drawer

1. Select Drawers.
2. Choose Drawer.
3. Select End.
4. Enter Drop Amount.
5. Enter Left in Drawer Amount.
6. Enter Note.
7. Select End.

 

 

Drawer Actions - Lock Drawer

1. Select Drawers.
2. Choose Drawer.
3. Select Lock test.
4. Select Lock Drawer.

 

Drawer Actions - Unlock Drawer

1. Select Drawers.
2. Choose Drawer.
3. Select Unlock text.

 

Drawer Actions - Test Open Drawer

1. Select Drawers.
2. Choose Drawer.
3. Select Open text.

 

Drawer Actions - Test Print Receipt

1. Select Drawers.
2. Choose Drawer.
3. Select Print text.

 

Drawer Actions - Change Linked Device

1. Select Drawers.
2. Choose Drawer.
3. Select Linked Device.
4. Select which Register Device
5. Select OK.

 

Drawer Actions - Detach Drawer

1. Select Drawers.

2. Choose Drawer.

3. Select Detach.

4. Confirm by clicking Detach.

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Drawer Management FAQ

Why is the wrong employee attached to the drawer?

• In KlickTrack, drawers are associated with the user/employee who was signed in to the register device or backend dashboard at the time the drawer was started. 

• If a drawer was supposed to be under one employee, but is under another, that means that the previous employee did not log out. 

• To ensure that your drawer history report reflects the correct budtender responsible for his/her respective drawer, it may be helpful to have all budtenders sign out of their device at the end of their shift/drawer end. This includes at the end of business each day. 

 

Why am I asked to collect denominations when closing the drawer?

• If you are being prompted to collect denominations when closing your drawer, then the Collect Denominations setting is enabled.

 

To be able to close a drawer without collecting denominations, you will need to turn this feature off. Here are some steps to help with this:
 

1. Select the three vertical dots at the top left corner.
2. Select App Settings.
3. Enter Manager PIN.
4. Navigate to the Security Settings Drawer section.
5. Toggle off Collection Denominations.
6. Select Save.