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Home > 2. Using the Register > 4. Customer Management > Medical Caregiver sales at the register (Oklahoma only)
Medical Caregiver sales at the register (Oklahoma only)
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As a dispensary in Oklahoma, it's important to understand how to add a caregiver and/or patient to a cannabis sale to ensure compliance with the state's regulations. This guide will provide step-by-step instructions for conducting a caregiver sale and attaching a caregiver-patient so your business can maintain compliance efficiently and easily.

 

 Important Info
Caregiver sales in Oklahoma must have both a caregiver license number and a patient license number attached to the sale. As such, we have created a new customer type of “caregiver-patient” that can be created under the caregiver’s profile and attached at the time of sale.
The steps below will walk you through adding a caregiver and caregiver-patient to a sale. To learn how to create a caregiver profile and set up caregiver-patients, please check out our “How to set-up and manage caregiver profiles" article.

 

Before you start:
▪ The ability to conduct a sale with a caregiver is available in KlickTrack versions 2.20.16 and higher.

 

Attaching a caregiver to a sale

  1. Log in to the KlickTrack register

  2. Add the desired products to the cart

  3. Add the customer to the cart

  4. Click “Total”

  5. A modal will pop up with the list of caregiver-patients associated with the caregiver. Select the caregiver-patient that needs to be associated with the sale.

  6. Click “Save” to be taken to the payment method screen to complete the transaction.

 

 Important Info 
Please note that because caregiver-patients are attached to a caregiver profile, only the caregiver will earn loyalty points on a sale. Additionally, caregiver-patients are not searchable in the customer database.
If you need to edit a caregiver-patient's information, please search for the patient via their caregiver. You can edit the caregiver and patient information via the caregiver profile.

 

Identifying caregiver-patients in KlickTrack reports

To make it easy for you to identify the caregiver-patient associated with a sale, we have updated customer history and a few of the back office tools and reports; see below:

 

1. Caregiver Profile Purchase History

Each sale in the purchase history section of the caregiver profile will show the name of the caregiver-patient associated with the sale.

 

 


2. Sales & Returns page list view

Caregiver-patient information is now listed on the Sales & Returns page for each caregiver sale.

  • If the sale is associated with a caregiver profile, you will see the name of the caregiver-patient associated with the sale.

  • If the sale is made as a one-time medical sale, you will see the medical license number for the caregiver-patient.

 


3. Transaction modals

Caregiver-patient information is now listed on the transaction modal

  • If the transaction is associated with a caregiver profile, then you will see the name of the caregiver-patient associated with the sale.

  • If the sale is made as a one-time medical sale, you will see the medical license number for the caregiver-patient

 


4. Master Transaction & Master Items Sold Reports

The Master Items Sold and Master Transaction reports have been updated with a column called “Caregiver Patient Name.”

  • If the sale is associated with a caregiver profile, you will see the name of the caregiver-patient associated with the sale.

  • If the sale is made as a one-time medical sale, then you will see the medical license number for the caregiver-patient

 

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