Sometimes there are circumstances when a particular customer is no longer allowed to make purchases from your dispensary. To mark a customer as banned, edit the Customer page, and switch the Banned Customer toggle on in the "Mark Customer as Banned" section. Once a customer has been marked as banned, it can be viewed in two ways:

• On the customer page from a register/fulfillment/door device, there is a red band at the bottom indicating the customer status has been marked as banned
• In the KlickTrack dashboard,  the All Customers report will show "true" under the "Banned" column

To create a list of all banned customers, an Admin user can download the All Customers report and sort by the column "Banned".

Note: Marking a customer as banned is only a visual indicator that the customer has been banned. It does not prevent products from being purchased under the customer's account.

Customer Page view:

All Customers report view: