You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Home > 1. Getting Started > 2. Setting up your hardware > Compatible hardware with KlickTrack
Compatible hardware with KlickTrack
print icon

Minimum Hardware Support


We suggest always using the latest Apple devices. KlickTrack will run on most iOS devices, but users should note the minimum device requirements listed in this article. Running KlickTrack Applications on outdated devices may result in unwanted behavior, such as latency.


Note: Compatible hardware only works as well as the network to run your cloud-based business.  Read more about recommended Network Requirements



Supported iPads:

  1. iPad Pro 12.9-inch (4th generation)

  2. iPad Pro 12.9-inch (3rd generation)

  3. iPad Pro 11-inch (2nd generation)

  4. iPad Pro 11-inch (1st generation)

  5. iPad Pro 12.9-inch (1st and 2nd generation)

  6. iPad Pro 10.5-inch

  7. iPad Air (4th generation)

  8. iPad Air (3rd generation)

  9. iPad (8th generation)

  10. iPad (7th generation)

  11. iPad (6th generation)

  12. iPad mini (5th generation)

iPads no longer supported: (Require upgrade for optimal app performance)

  1. iPad Pro 9.7-inch

  2. iPad Air 2

  3. iPad mini 4

  4. iPad (5th generation)

iPad support links for more information

iPad models compatible with iPadOS 14.5 Identify your iPad model


Supported iPhones:

  1. iPhone 12 mini

  2. iPhone 12

  3. iPhone 12 Pro

  4. iPhone 12 Pro Max

  5. iPhone 11

  6. iPhone 11 Pro

  7. iPhone 11 Pro Max

  8. iPhone XR

  9. iPhone XS

  10. iPhone XS Max

  11. iPhone X

  12. iPhone SE (2nd generation)

  13. iPhone 8

  14. iPhone 8 Plus

iPhone no longer supported: (Require upgrade for optimal app performance)

  1. iPhone 7

  2. iPhone 7 Plus

  3. iPhone 6s

  4. iPhone 6s Plus

  5. iPhone SE (1st generation)

iPhone support links for more information

iPhone models compatible with iOS 14.5 Identify your iPhone model


Supported iPods:

  1. iPod touch (7th generation)


iPods no longer supported: (Require upgrade for optimal app performance)

  1. iPod touch (6th generation)

  2. iPod touch (5th generation)

  3. iPod touch (5th generation 16 GB, Mid 2013)

  4. iPod touch (4th generation)

  5. iPod touch (3rd generation)

  6. iPod touch (2nd generation)

  7. iPod touch


iPod support links for more information

Identify your iPod model


Compatible Receipt Printers:


Star models: FVP10, TSP100, TSP650II, TSP700II, TSP800II, SP700, SM-S210i, SM-S220i, SM-S230i, SM-T300i/T300, SM-T400i, SM-L200, SM-L300, BSC10, SM-S210i StarPRNT, SM-S220i StarPRNT, SM-S230i StarPRNT, SM-T300i/T300 StarPRNT, SM-T400i StarPRNT, mC-Print3.


Compatible Label Printers:


Label printers are recognized from the connection to the computer. Since there's no direct connection to KlickTrack, as long as it accurately connects to your computer, then it's compatible.


Suggested Label Printers:  Zebra ZD41022-D01M00EZ.


KlickTrack recommends receipt and labels printers that have a direct connection to the specific device for the best performance. This means the receipt or label printer plugs directly into the iPad or computer. Added bonus? You don't have to deal with Bluetooth connectivity issues and there's no need to plug the iPad into a charger because the printer will charge the iPad. This also simplifies the general setup of the register ecosystem. 


Suggested Scales (Oklahoma Customers):


  1. Ohaus Scout Scales
  2. A&D Scales
  3. Honeywell SVCSL42-SG3N-FH
  4. Star MG-S322


For questions regarding other devices not listed, please contact [email protected]

Did you find this article helpful?
9 out of 9 found this helpful

scroll to top icon